Refund policy

ODA Refund Policy

We want you to love your purchase. If something isn‘t right, we’re here to help.

Returns

You may request a return within 14 days of receiving your order.

Items must be unused, in original packaging, and in the same condition as received.

To request a return, contact us at [support@onedotaudio.com] with your order number and reason.

Refunds

Once your return is received and inspected, we'll notify you of approval or rejection.

Approved refunds are automatically processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable. Only regular-priced items may be refunded; discount sale items are final sale.

Exchanges

We replace items only if defective or damaged. To exchange, email proof and details to [support@onedotaudio.com].